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Privacy Policy

This privacy statement discloses the privacy practices for www.BestToHave.com as stated below.
In this privacy policy, the terms "we", "us" and "our" all refer to BestToHave . The terms "you" and "your" refer to any user of any services and products described or sold by us whether or not they are sold via this website.
We are committed to protecting your privacy. We use the information we collect about you to assist in the conclusion of transactions and to keep you updated of our products and services to enhance your enjoyment of the use of our site. Please read on for more details about our privacy policy.By continuing to use this website you are indicating that you accept these terms and conditions of use . If you do not accept these terms and conditions, you must not use this site.
What does our privacy policy tell you?
Our privacy policy aims to tell you what information we collect about you, why, how we store it, what we will use it for and what options you have for determining its retention and use.
1. How do we gather information about you and what is it?
Information provided by you on registration:
When you make a purchase at BestToHave , you will have to create an account. By creating an account, the system will remember your name ,address and order information. This results in a more express checkout process for future purchases that will be fast, easy and always completely secure.
Creating an account will enable you to access specific information such as your order history and enable you to update past purchase addresses and information. At all times, your personal information is accessible for you to review, edit, or update as necessary by clicking on the My Account link. This information is the property of BestToHave and we do not sell or share any information with third parties.
Your communications to us: We may retain emails, text messages and letters sent to us.
2. How do we use this information?
We may use contact information (address, email address, phone number) you provide to us for making contact with you when necessary (for example, to respond to your queries or for other customer service issues).
If you register to receive newsletters or other information from us by email, then we will use that email address to send the newsletters or information you have registered to receive. You may opt-out of receiving future newsletters or other information you have registered to receive from us at any time.
Transactional information: We may retain details of transactions entered into through our web site for the purposes of our records.
Your communications to us: Emails, letters, and text messages may be used for testimonial purposes on our website and for the purposes of our records, but will be withdrawn within a reasonable period if we are requested to do so; see the delete/deactivate section below.“We do not store credit card details nor do we share financial details with any 3rd parties” .Order Placement Information:All information related to placing an order such as your billing address, shipping address, and email address is used to only process your order.We do not share this information with outside parties.
3. Sharing of information
We do not sell, share, trade or give away personal information about you .We will not disclose your contact information to third party suppliers of goods and services and advertisers.
4. Security
We are committed to the security of customer information. We do not see or retain your personal payment details.
We are committed to protecting the privacy of your personal information. State-of-the-art technology protects your data from unauthorized third parties. www.BestToHave.com uses Secure Layer (SSL) to protect your data and secure your transactions. SSL encrypts all your personal information, including your name and address during transactions.This provides a safe, secure shopping environment.
5. What deactivate choices do you have?
We provide the following opportunities for letting us know that, for example, you do not want in future to receive email or written correspondence from us: You can send an email to us. You can send mail in the "Contact us" section of our website. Removal requests will be made within 30 days of their receipt.
6. Links to third party sites
BestToHave.com website contains links to other sites, usually our partners. Although we try to choose our partners carefully, we are not responsible for the privacy practices, or the content, of those websites.
7. Receiving e-mails from BestToHave.com
BestToHave.com automatically sends many different types of e-mails to its clients related to the purchases customers make or specific information requested by our customers. All standardised emails related to order status and information requests will arrive via the BestToHave.com domain and no other.
8 . Signing up for Promotional Newsletters
When you place an order with www.BestToHave.com , you are automatically signed up on our email list. You may at any time request removal or remove yourself automatically by using the contact us page.
9 . Copyright
All content, code, artwork and design in this website are our copyright. You may not copy or reproduce anything from this site without our written permission.

10.Limit of liability

We do not accept liability whatsoever for any errors and omissions and reserve the right to change information, specifications and descriptions of listed products at any time. You agree that we bear no responsibility and no liability.

11. Refund policy
Returns Policy: In accordance with the regulations pertaining to online sales, the customer has the right to cancel the order for 7 working days, beginning on the day after the goods have been received. Goods must be returned at the customers' expense. All returned items must be complete, unused and in their "as new" condition. All items should be returned in their original packaging. In the event of goods being faulty, the customer has 14 days from the date of receipt to return them. This returns policy does not affect your legal rights. To arrange a return please use contact us page to email us.
12. Abut Our Jewellery
We do not carry solid gold Jewellery , or real solid diamonds .
By using the website you confirm that you are at least 18 years old, or, if you are under 18, that you are accessing the website with the consent of your parent of guardian.
We do not sell any products to children, but we do sell children's products for purchase by adults.

Changes to our privacy policy

We reserve the right to change this privacy policy from time to time. Whilst we may notify you of such changes it is your responsibility to check the policy each time you use the site or any of the services offered via it. 

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to sales@besttohave.com or paypal@besttohave.com


  • Register Number:8715664
  • VAT Number:GB222148248
  • Business Address:
    • 20-22
    • Wenlock Road
    • London
    • london
    • N1 7GU
    • GB